Small Dog Electronics

Nathan

6 years ago

I turned in my Macbook Pro for a broken screen on a Thursday afternoon and got it back on that Monday. They did an amazing job and I am extremely happy with their speed. It was also covered under limited warranty, so that's a huge plus. The staff was also great and did a good job of explaining the process and what happened.

Allee Pineault

3 years ago

I had a wonderful experience at Small Dog Electronics! My 2020 MacBook Pro screen had been replaced multiple times by another repair shop in the area and continued to malfunction. After speaking with Apple, they directed me to Small Dog Electronics where they were able to fix not only the screen problem they found, but also the battery issue and get my computer back to me within two days! Fantastic service all around, I will definitely be back if I ever need service on my MacBook again!

Harvey Ray Price

2 years ago

Turned in a Vintage (2013) Apple Air laptop to assess a weak battery. The service rep at intake was polite and answered all my questions, including those not related to dead batteries and took time to go over the expense contract for repair. The computer was serviced and new battery installed within two working days. Repair cost were less than I expected. 5+ stars

Claire Siebert

5 months ago

I had a very good experience here as a college student with a broken phone. The staff were very helpful and kind.

Alex Khalkhali

year ago

Deleted my previous review regarding the return. Just stopped by for a macbook mag safe ONE charger (nobody from Burlington to Montreal apparently has one) and Art got me sorted out. It was a used charger and he gave me an amazingly fair price for it. Thank you, Art, for helping me out. You guys are great

William Knight

year ago

Had an issue with my partner’s iPhone 16 Pro Max LIDAR sensor. Brought the iPhone ina nd they ran tests. It passed them all but still didn’t work. They recommended wiping and resetting the iPhone. We did that at their store. Resolved the issue! Very helpful and knowledgeable! Note to people reading this review, you should always have a current backup of your iPhone or other devices.

Joshua Osborne

year ago

When my new Mac screen went black I went to the big box store to get it fixed. I was told it would take 2-4 weeks as they would have to send it out. I reached out to Small Dog on Friday towards the end of the day. I had an email Monday afternoon it was done. Shame on me for not using a local company first. Staff was very friendly and as you can see got my laptop back to me much faster. 3 days vs 2-4 weeks! I would recommend giving them your first try before using a big box store.

Brad Worthen

year ago

My 2017 MacBook Air completely crashed while on vacation. Having several backup program options, I took it to a nearby Apple Genius Lab only to have them sell me a new one but with no real solution for restoring decades of business and personal records. Upon returning to Vermont I contacted Small Dog. Gabe was very empathetic and understanding. He suggested their tech team extract what they could from the old Mac and make it available. I then made an appointment with Nate to see what might have been salvaged and to have the results download to the new MacBook. One important group of files was first successfully transferred but an even more important file was not to be had. Nate went to work on alternative, creative solutions to retrieve the lost files. Three hours later Nate was 100% successful in making me and the data whole again! Hats off to Gabe and Nate! With Vermont’s small population, we are very fortunate to have Small Dog Electronics available to do the job that the Big Dog Apple failed to do! Thank you guys!

N. Anton Borja

3 months ago

Love Small Dog Electronics BUT it looks like they are now closed. Walked by there today 5/23/26 and the shop is empty. Bummed they are closed.

Kurt Hughes

7 months ago

This is a fantastic business and we are so lucky to have them in Burlington. I buy all of my Apple products here, and the service is great! I just purchased a new MacBook Pro with the M5 chip. I use this for my business and they transferred all the data from my old MacBook Pro in just a few hours -- seamless. Keep up the great work!